People Advisor – Charity

Initial period of 3 months

Role Summary 

As a People Advisor you’ll play a critical role in supporting Norwood through complex employee relations cases, change management, organisational restructures, and stakeholder partnership. This is a key role for someone who can offer expert advice, influence leaders, and guide managers through sensitive people-related challenges with confidence, clarity, and professionalism.

Key Accountabilities  

1. Employee Relations Casework: Disciplinary, grievance, capability, performance management, absence management, restructures, change consultations, hearings and Occupational Health liaison.

2. Manager Advice and Employment Law: Advising line managers on employment law, contracts, employee relations, terms and conditions, and People & Culture matters.

3. Performance and Capability: Supporting the performance management framework, developing manager confidence, and guiding capability-related casework.

4. Policy, Compliance and Best Practice: Reviewing, updating and communicating legislation, policy and best practice across the organisation.

5. Learning and Development: Supporting the design and delivery of workshops to improve manager knowledge and skills.

6. Stakeholder Relationships: Building collaborative relationships with managers and colleagues and establishing professional credibility.

7. Records, Data and GDPR: Maintaining accurate, up-to-date records and staff files in line with GDPR requirements.

8. Governance, Escalation and Risk: Meeting regularly with the People Partner or Head of People, escalating concerns, seeking advice, and supporting consistency, engagement, performance and compliance.

Person Specification 

Qualification(s)

• CIPD qualification Level 5 or above

Experience 

  • Substantional experience in the field of employee relations including disciplinary, grievances, change management & consultation processes and capability. 

• Strong people skills and the ability to quickly build effective working relationships.

• Sound awareness of employment law. 

• Strong presentation and facilitation skills.

• Coach, guide and advice front line managers.

• Involvement in producing and reviewing HR Policies. 

• Design & delivery of management training

• Experience of working with Trade Unions.

Knowledge & Training

• Ability to analyse situations quickly and respond appropriately to those seeking advice/guidance.

• Ability to communicate effectively at all levels, internally and externally and build credibility across Norwood.

• Excellent communication and interpersonal skills.

• Sensitivity and respect for cultural diversity.

• Excellent people skills – including observation, listening and empathy, sensitivity, tact and diplomacy.

• Ability to be customer focused and “can do” attitude 

• Good PC skills including Microsoft Office, Outlook, Excel

• Effective team player, ability to work on own initiative/independently and set own agenda in support of designated services

Personal Qualities & Attributes  

 • Approachable and aware of self and others.

• The ability to plan time effectively and work independently.

• Experience of building and maintaining good relationships with colleagues, and the wider community.

• A high level of commitment and enthusiasm.

• A willingness to ask for advice and support as necessary and to be flexible and open to the ideas of others.

• Ability to challenge and influence. 

• Able to undertake daily work efficiently and remain focused on longer term vision.

• Values diversity and is sensitive to the Jewish context in which Norwood operates

• To be able to understand the roles of other professionals and principles of partnership.

• Mobile – able to travel to other sites as and when needed

For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Melissa – melissa@theworkavenue.org.uk or Yael – yb@theworkavenue.org.uk

Code: J-02